This Privacy Policy describes how drshernaz.in (“Website”) collects, uses, protects, and handles personal information of users who visit or interact with the Website.

By accessing or using this Website, you consent to the practices described in this Privacy Policy.

---

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us or submit an inquiry, you may voluntarily provide:

• Name

• Phone number

• Email address

• Any health-related message shared by you voluntarily through forms or communication

b. Non-Personal Information

Automatically collected data may include:

• Browser type

• Device information

• IP address

• Pages visited and time spent on the Website

This information is collected solely for website improvement and analytics purposes.

---

2. Use of Information

The information collected is used to:

• Respond to inquiries and appointment requests

• Communicate regarding services offered by Dr. Shernaz Dastur

• Improve website functionality and user experience

• Maintain internal records for administrative purposes

We do not use personal data for unsolicited marketing or advertising.

---

3. Medical Information Disclaimer

Any health or medical information shared through this Website:

• Is provided voluntarily by the user

• Does not establish a doctor–patient relationship online

• Is used only for communication and appointment-related purposes

Medical consultations and diagnoses are conducted only in person at the clinic.

---

4. Data Protection and Security

We implement reasonable administrative and technical measures to protect personal information from:

• Unauthorized access

• Disclosure

• Misuse or alteration

However, no online transmission or storage system can be guaranteed to be 100% secure.

---

5. Sharing of Information

We do not sell, trade, or rent personal information to third parties.

Information may be shared only:

• If required by law or legal process

• To protect the rights, safety, or property of Dr. Shernaz Dastur or others

---

6. Cookies and Tracking Technologies

This Website may use cookies or similar technologies to:

• Improve website performance

• Understand user behavior

Users may disable cookies through their browser settings, though this may affect website functionality.

---

7. Third-Party Links

The Website may contain links to external websites for informational purposes.

We are not responsible for:

• Privacy practices

• Content or security of third-party websites

Users are encouraged to review the privacy policies of external sites.

---

8. Children’s Privacy

This Website is not intended for use by children under the age of 18 without parental guidance.

We do not knowingly collect personal information from minors.

---

9. User Rights

Users may:

• Request access to their personal information

• Request correction or deletion of submitted data

• Withdraw consent by contacting us directly

Requests will be addressed within a reasonable timeframe.

---

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be effective immediately upon posting on this page. Users are advised to review this page periodically.

---

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

---

12. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

Dr. Shernaz Dastur
Ahura Nursing Home
P4, Chunalal Giridharilal Marg
Malad West, Mumbai – 400064
📞 Phone: 9136454451